Testimonials

We are very proud of the importance the industry continues to place on winning a
Retail Industry Award. 

Year on year, the awards raise their profile both within the trade and among consumers. 

Read what some of the past Retail Industry Awards winners had to say about winning an award.

“Winning the award was a great honour. We were content with being shortlisted after an unprecedented number of entries for this new award, but to go on and win it was just superb.”
Bhavesh Parekh, owner, Spar Southport, Merseyside
Winner: Diversity, Equality & Inclusion independent

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“It’s been a real privilege to be recognised for these awards. They will really help set us apart from the competition. All our team have been buzzing since we won, our customers have been commenting on our achievement, and it gives a great sense of community spirit. This is only the beginning for us!”
Lisa Browne, store manager, Costcutter Browne & Day, Claudy, County Londonderry
Winner: Forecourt Retailer of the Year - Independent up to 3,000sq ft
Winner: Most Improved Store – Independent up to 3,000sq ft

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“To be named Rising Star for 2023 is an incredible achievement and an award not easily won. This award is incredibly important for the industry, as it recognises the next generation of retailers bursting through the banks. There are not enough of us coming through at the moment, but I hope myself as well as other retailers can encourage and inspire the rest of the pack to follow.”
Anand Cheema, owner, Costcutter Falkirk, Stirlingshire
Winner:
Rising Star Award

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“I am absolutely delighted and incredibly proud to win Store Manager of the Year. It’s a fantastic achievement for myself, who has managed the store for more than 20 years, and also for my brilliant team. We are all thrilled and there is a real buzz within the team – the award win has been hugely motivational and inspiring!”
Fabio Finocchiaro, Costcutter, University of Warwick, Coventry
Winner: Independent Store Manager of the Year
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“We are thrilled that Tout’s Cleeve won two Retail Industry Awards. We are truly humbled by this recognition and are very grateful to Nisa Retail for their ongoing support and guidance, and to our amazing local suppliers.”
Zena and Jon Tout, owners, Tout’s Cleeve, Bristol
Winner: Best Use of Technology
Winner: Forecourt Retailer of the Year – Independent over 3,001sq ft

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“It’s fantastic to have won. We’ve had lots of customers come up and congratulate us, which is particularly relevant in this category. It’s a tremendous award, the one you want to win.”
Adam Vincent, director, Dike & Son, Stalbridge, Dorset
Winner:
Community Retailer of the Year – Independent

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“It was amazing to win such a prestigious award – we are still buzzing and absolutely delighted. This recognises the whole team’s hard work and dedication. It has given us a real bonding moment and a massive sense of achievement. The award has raised the business’s profile within the local community – we are the talk of the town!”
Jaz Ali, owner, Jaz’s Premier, Grangemouth, Stirlingshire
Winner: Independent Retailer of the Year, 1,501sq ft to 3,000sq ft

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“We transformed our Premier store last year and have put sustainability of the heart of everything we do and this award really does mean so much to us. We are really overwhelmed to have won.”
Karumanity Ehamparam, owner, Premier Talbot Village Store, Bournemouth, Dorset
Winner:
Most Sustainable Retailer Initiative of the Year – Independent

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“We are really delighted to have won the Drinks Retailer of the Year Award. We’re very proud of this achievement.”
Joe Bradley, owner, Bradley’s Centra, Maghera, County Londonderry
Winner: Drinks Retailer of the Year – Independent

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“We are absolutely thrilled to have won the Independent Retailer of the Year Award once again, after achieving the title in 2021. To be recognised as the best independent store in the UK is an accolade of which we’re very proud.”
Philip Woods, owner, SuperValu Fruitfield, Richhill, County Armagh
Winner: Independent Retailer of the Year over 6,000sq ft

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“For our team to be recognised at the Retail Industry Awards was genuinely fantastic, as they have all put in so much effort since the store launched. We’ve told our customers about the award on our socials and the feedback to the team has been genuinely wonderful to see.”
Guy Warner, owner, Warner’s Supermarkets, Upton-upon-Severn, Worcestershire
Winner: Store Team of the Year – Independent

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“Nisa had plenty of stores shortlisted across many categories this year and we are so proud of all our retailers. I’m sure this is just the beginning for all of these stores and they will continue to go from strength to strength.”
Victoria Lockie, head of retail, Nisa

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“This win demonstrates how hard we have worked to improve the business and is a true testament to our amazing colleagues and all their hard work.”
Stephanie Wood, managing director, One Stop
Winner: Best Use of Technology – Multiple

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“The Retail Industry Awards are so important for convenience businesses to come together and celebrate our fantastic and vibrant industry and help inspire collaboration and innovation across our sector. We are particularly delighted to win Symbol/Franchise Group of the Year. This really is the one we wanted.”
Ian Taylor, retail director, Spar UK
Winner: Symbol/Franchise Group of the Year

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“It’s an honour to receive the Outstanding Achievement award. I was absolutely flattered, shocked and overwhelmed.”
Debbie Robinson, chief executive, Central Co-op
Winner:
Outstanding Achievement Award

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“It was an incredible night. We’ve had a very positive year and it was nice to get the acclaim for what we and the team have achieved over the year. It’s the icing on the cake.”
Amish Shingadia, owner, Budgens Caterways & Post Office, Horsham, West Sussex
Winner: Independent Retailer of the Year up to 1,500sq ft
Winner: Post Office Retailer of the Year – Independent