ENTRY DEADLINE
MONDAY 31 MAY

Company-owned categories

Company-owned categories are open to individual stores belonging to a group with more than 10 company-owned, managed stores. Entries should be for a single store unless otherwise stated.

Forecourt Retailer of the Year – Company-owned

This award is for an individual forecourt store forming part of a network of more than 10 outlets that are owned, operated and controlled by a single company with a central head office, including franchised sites.

KEY CRITERIA 

  • Financial performance
  • Site standards and customer service
  • Improvements to the business, differentiating it from the competition
  • Innovation and business development

Post Office Retailer of the Year – Company-owned

This category is for managed convenience stores or supermarkets belonging to a group of more than 10 stores and whose outlet includes a post office counter or combination till. All entries must be for a single store.

KEY CRITERIA

  • The winning retailers will be those that can clearly demonstrate how they integrate the two elements – post office services and grocery retail – to make a success of the overall business.
  • Judges will be looking for entries that show how each element works in tandem with the other to mutual benefit.

This category is for managed convenience stores or supermarkets belonging to a group of more than 10 stores and whose outlet includes a post office counter or combination till. All entries must be for a single store.

The winning retailers will be those that can clearly demonstrate how they integrate the two elements – post office services and grocery retail – to make a success of the overall business. Judges will be looking for entries that show how each element works in tandem with the other to mutual benefit.

Store Manager of the Year – Multiple

This award is open to managers of stores belonging to both major grocery multiples and company-owned convenience store chains. Managers may nominate themselves, or store owners may submit an entry on behalf of their store manager.

KEY CRITERIA 

  • How managers have handled their teams to help make the business a success
  • A management approach that helps differentiate the store from its competitors
  • Innovations introduced over the past 12 months and how these have helped the business
  • Communication skills and staff motivation

Store Team of the Year – Company-owned

This award is open to teams working in individual convenience stores forming part of a chain of more than 10 company-owned outlets.

KEY CRITERIA 

  • It is designed to recognise store teams that go beyond the call of duty to deliver outstanding customer service and make a real difference to the business and the community they serve.
  • Judges will be looking to reward a team that can demonstrate how its hard work, expertise and enthusiasm have contributed significantly to the success of the business over the past 12 months.